Ripper Casino Help page.  How can we help you today?

How can we help?

Our friendly team is delighted to answer any questions via Live Chat, every day, 3pm - 6am (AEST).

Expect a reply to your emails sent to [email protected] within 24 hours.

Can I remove an active bonus?

Yes, it is possible to remove an active bonus.  Simply go to the Bonus page and click the X in the top right corner of your active bonus. After that, you will need to click 'Confirm Cancellation' to remove the bonus from your balance. 

Please note: the cancellation of an active bonus cannot be reversed and all bonus-related funds will be immediately removed from your account balance. 

Normally, when your balance has been played down to $0, the active bonus will be removed along with any remaining playthrough requirements.  If you are experiencing any bonus-related issues, please Contact Us.  We are more than happy to help.